Glad I took the time to read the plausible reviews before deciding to patronize this establishment - the honest-sounding ones anyway. It would have been helpful if the reviews contained the names of the brands of furniture that failed the reviewers, because a recent ad Imex placed in the Observer Dispatch showed many name brand logos, such as Barcalounger. Gotta laugh at the review that attempts to summarize the type of furniture store this is, and the clientele they are expert at serving and are trying to attract. For a moment, I felt like I was reading about the place on Wikipedia!
I bought a bed for my son in July, it took 4 weeks for us to get ulit, had it for only 4.months and the finish is bubbling up, that's not normal a specially if child never sleep in the bed before! Never been satisfied n with this place before and definitely won't ever go back there for anything!
Prices seemed good but the order took almost three months and then I received the wrong chairs with my order. That took 6 months before I had the correct chairs. Not sure I'll go back to this one.
We purchased 2 couches and we were told there is a lifetime warranty on the frame and a 5 year warranty on the fabric. The day after it was delivered the reclining mechanism on one end of the loveseat failed. We called Imex and the man we talked to said "what do you want me to do about it?" We would like you to fix it! He was rude and not helpful. He said he would have someone call us which never happened. (It has been 4 weeks.) My husband had to fix it. I would NOT recommend this company.
Very nice service and affordable prices, I highly recommend this place to everyone who is looking for quality furniture.
Imex Furniture is a US Furniture Store based in New York Mills, New York. Imex Furniture is located at 4869 Commercial Dr, New York Mills, NY 13417, USA.
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